Terms of Payment & Client Refunds

Please note that our terms of payment for all client engagements is strictly 7 days from the date of invoice. In the event of a dispute pertaining to an engagement, we will consider any associated refund request on its merits. Any such dispute should be raised immediately so that we can determine if a refund is required. We will promptly pay all refunds within 7 days of making such a decision. If you have paid via credit card then we will refund monies back via those facilities to your card.

We will only provide a refund if there is clear evidence of incorrect advice or incorrect solutions being provided to the client.